A chain of tobacco stores in Moscow and the region. The range of the chain's products will resonate not only with adherents of the classics, but also with those who are looking for everything new.
Factors
hindering the company's growth identified as a result of the audit
Vertical
The lack of a competent management center, as a result, the staff does not know where and how the company is moving.
Staff turnover
The average working time of the staff is 3 months.
Qualification
The low level of staff qualifications, as a result, negative communication between the staff and the client.
Financial expense
Excessive expenses of the company and its individual entities, as well as lost profits.
Material accounting
Lack of control over cash flow, shortage as a result of inventory, inventory values of the company.
Technologies
What can be done programmatically is done manually, on the “knee".
Problem solving
Integration
To study the specifics of each profile area.
Education
Create a knowledge base and put an educational program on track.
KPI
Increase team efficiency without inflating staff and costs.
Communication
Create a database of counterparties, identify channels to maximize benefits.
Recruiting
Identify the employee's profile, train and motivate them.
Material accounting
To check the expediency, reasonableness of systems and methods of work of commodity, accounting and banking accounting.
Assets
Identify unused and uncontrolled assets of the company and put them into operation.
Scaling up your business
Optimize the work of the team in order to expand the network at least 1.5 times without inflating the company's resource.
Result
Qualifications
Organization of the staff's educational process: a website and an application for it have been created, with personal access for an employee of the company, who has different levels of access, depending on the position.
Staff
Responsibilities were distributed among the relevant employees, everyone goes about their business without being distracted, which in turn saved the company's budget in excess of 150,000 per year. at the end of 2024, turnover was reduced to zero.
Assets
Warehouse and delivery operations have been optimized, competent inventory and monetary accounting of stores has been introduced, which has reduced the shortage by 5 times, and the budget for expenses to a minimum, a storage and rotation system for commercial equipment has been introduced.
Technologies
Automation of the process of introducing a new employee, reporting, and product accounting through competent IT solutions that are the result of testing and development for the needs of the company.
Profit
Within 10 months from the start of operation, the network's volume in terms of the number of outlets increased by 33.3 percent. Business communication with business partners was established, which brought the company >250,000 rubles in the first year, >1 million rubles in the second year, and >2.5 million rubles in the third year of passive income.